True To You ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Data Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or purchase our DIY wax ring carving kits and silver casting services.
By accessing our website or placing an order, you consent to the practices described in this Policy.
1. Who We Are
True To You is a brand offering DIY wax ring carving kits and custom silver casting services.
For any data-related concerns, you may contact us at:
Email: [email protected]
Website: www.truetoyou.studio
2. Personal Data We Collect
We may collect the following categories of personal data:
A. Identity Information
- Full name
- Email address
- Phone number
B. Transaction Information
- Billing address
- Shipping address
- Order details
- Payment confirmation details
(Note: We do not store full debit/credit card information. Payments are processed through secure third-party gateways.)
C. Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data
3. Purpose of Data Collection
We process your personal data only for legitimate business purposes, including:
- Processing and fulfilling orders
- Delivering carving kits and finished rings
- Customer support and communication
- Improving website functionality
- Preventing fraud and ensuring platform security
- Legal and regulatory compliance
We do not sell or rent your personal data.
4. Legal Basis for Processing (Where Applicable)
We process personal data based on:
- Your consent
- Performance of a contract (order fulfillment)
- Legal obligations
- Legitimate business interests
You may withdraw consent at any time by contacting us.
5. Data Sharing
We may share your personal data only with:
- Payment gateway providers
- Shipping and logistics partners
- IT and website hosting providers
- Legal authorities where required by law
We ensure that such third parties handle your data securely.
6. Data Retention
We retain personal data only as long as necessary to:
- Complete your order
- Provide customer service
- Comply with tax and legal obligations
- Resolve disputes
After this period, your data may be securely deleted or anonymized.
7. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Request information about how your data is processed
To exercise these rights, contact us via email at [email protected].
8. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, alteration, or loss.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Cross-Border Data Transfers
If you access our website from outside the country where our business is registered, your information may be transferred and processed in that country or other countries where our service providers operate.
By using our services, you consent to such transfers.
10. Children's Privacy
Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
11. Cookies Policy
We may use cookies and similar tracking technologies to:
- Improve user experience
- Analyze traffic and performance
- Remember preferences
You may disable cookies through your browser settings.
12. Updates to This Policy
We may update this Data Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
13. Contact Us
If you have any questions about this Data Privacy Policy or your personal data, contact:
True To You
Email: [email protected]
Website: www.truetoyou.studio